§ 1 Scope
These General Terms and Conditions govern all contracts between Luka Marušić, trading as StepLinq ("we", "us"), and the customer ("you") concerning the provision of StepLinq software and related services. These Terms apply exclusively to businesses within the meaning of § 14 BGB. Contracts with consumers within the meaning of § 13 BGB are excluded. Any conflicting terms of the customer shall not apply unless we have expressly agreed to them in writing.
§ 2 Contract formation
The presentation of products on steplinq.com constitutes an invitation to treat (invitatio ad offerendum) and not a binding offer. A binding contract is formed when you place an order through Paddle and receive an order confirmation by email.
§ 3 Free trial
We offer a 30-day free trial with no payment obligation. The trial includes the full functionality of the Site Licence (§ 4 No. 2). After 30 days without activating a paid licence, the software enters read-only mode. All data and work instructions you have created are fully preserved and remain accessible.
§ 4 Licence grant
Subject to payment of the applicable fees, we grant you a non-exclusive, non-transferable licence to install and use StepLinq. Licence types: (1) Solo Licence — single user, single machine, self-approve workflow. (2) Site Licence — unlimited users at one manufacturing site, multi-user roles, StepLinq Viewer included. (3) Site + Build Docs Licence — all Site rights plus per-unit build documentation and data collection. Reverse engineering is permitted only as expressly allowed by § 69e UrhG.
§ 5 Payment and Merchant of Record
All payments are processed by Paddle.com Market Ltd, Judd House, 18-29 Mora Street, London EC1V 8BT, United Kingdom, as our Merchant of Record. Paddle issues the invoice, handles VAT for the end customer, and collects payment. The licence agreement is entered into exclusively between you and Luka Marušić (StepLinq). Paddle is not a party to the licence agreement. Tax note: VAT settlement with the end customer is handled by Paddle. Billing between Luka Marušić and Paddle applies the German small-business exemption (§ 19 UStG) and/or the reverse-charge procedure (§ 13b UStG).
§ 6 Maintenance and updates
Subscription licences include all updates released during the subscription period. Perpetual licences include free updates for one year from purchase. Continued updates thereafter require an optional maintenance subscription at rates published on steplinq.com.
§ 7 Delivery
After successful payment, we deliver the licence key and download instructions by email, typically within minutes.
§ 8 No right of withdrawal; trial period
Business customers within the meaning of § 14 BGB have no statutory right of withdrawal for digital products. The 30-day free trial (§ 3) is the intended mechanism for evaluating the software before purchase. Defect claims are governed by § 11 (Warranty).
§ 9 Support
Support is provided by email at support@steplinq.com. Best-effort response times apply to all licence tiers. Site + Build Docs customers receive a 48-hour target response time during European business hours.
§ 10 Intellectual property
All intellectual property rights in the software, its documentation, and related materials remain with Luka Marušić. Your work instructions, photos, and data created using the software remain your property.
§ 11 Warranty
We warrant that the software substantially conforms to its documentation. The limitation period for warranty claims is 12 months from delivery (§ 438(4) BGB — agreed shortening for commercial buyers). We do not warrant that the software will be error-free or uninterrupted.
§ 12 Limitation of liability
We are liable without limitation for damages caused by intent or gross negligence and for damages resulting from injury to life, body, or health. For ordinary negligence, our liability is limited to the breach of a material contractual obligation (Kardinalpflicht). In such cases, liability is capped at foreseeable damages typical of this contract type and, per contract year, to the fees paid by you for the licence in that year. Liability under the German Product Liability Act (ProdHaftG) remains unaffected.
§ 13 Data protection
Processing of personal data is governed by our Privacy Policy at steplinq.com/en/privacy (EN) and steplinq.com/de/datenschutz (DE). StepLinq is offline-first software; we do not receive any data you create with the software.
§ 14 Termination
Subscription licences may be cancelled at any time with effect at the end of the current billing period, via Paddle or by email to support@steplinq.com. Perpetual licences do not expire and cannot be terminated unilaterally unless required by law or by a material breach.
§ 15 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions continue in full force. The invalid provision shall be replaced by a valid one that most closely reflects the economic purpose of the original.
§ 16 Consumer dispute resolution (§ 36 VSBG)
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration body.
§ 17 Governing law and jurisdiction
These Terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For contracts with merchants (Kaufleute) within the meaning of the HGB, the exclusive place of jurisdiction is Munich, Germany. The German version is the legally binding version of these Terms.